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IDC Technologies is a staffing and recruiting company.

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IVR Consultant← All Jobs

2022-11-21 | Charlotte, NC 28215 (Onsite Day 1) | Nego. | 6 Months Contract


Description

Job title: Sr./Lead IVR Consultant
Work Location: Charlotte, NC 28215 (Onsite Day 1)
Duration of the project: 6+ Months

Job details:
Must have skills for this project:
Should have 8-10 years IVR contact center experience with Conversational AI implementation knowledge.
Good Contact Center domain exp. with AI/ML capabilities (Core.AI OR any conversational AI solution products)
Strong communication skills to manage stakeholders to address the problems. Should provide solution and help to expand the team.

Detailed Job Description
IVR Architect
• Should have 8-10 years IVR contact center experience with Conversational AI implementation knowledge.
• Good Contact Center domain exp with AI/ML capabilities (Core.AI OR any conversational AI solution products)
• Strong communication skills to manage stakeholders to address the problems. Should provide solution and help to expand the team.

Minimum years of experience: 8-10 years
Education: Bachelor or Master of Engineering


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